Privacy policy

At Claudia Wiebe SoulArt, accessible from www.claudiawiebe.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Claudia Wiebe SoulArt and details how we use it.

If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share and/or collect in Claudia Wiebe SoulArt. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

When you visit the website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what other websites or search terms referred you to our website, along with information about how you interact with our website. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies: 

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. 

• “Log files” track actions occurring on the website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the website.

Additionally, when you make a purchase or attempt to make a purchase through the website, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about the “Device Information” and the “Order Information”. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

Further, if you choose to contact us directly, we may receive additional personal information about you such as your name, email address, phone number, the content of the message and/or attachments you may send us, and any other information you may choose to provide.

How we use your personal information

We use the personal information we collect in various ways, including to:

• Provide, operate, and maintain our website.

• Improve, personalize, and optimize our website.

• Understand and analyze how you use our website.

• Develop new products, services, features, and functionality.

• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.

• Send you emails.

• Find and prevent fraud.

Sharing Your Personal Information

All personal information belongs to the owner of that information.  I will NEVER share my contact list or any customer contact data with another person, business, or organization.

If you contact me through the Contact Form, or otherwise provided your personal information to be added to the VIP List, your personal information will be checked through an automated spam detection service.  However, the personal information itself is not retained by that service.

Your Personal Information may also be shared with limited third parties, for specific purposes, as described above. For example, we use Squarespace to power our online store.  You can read more about how Squarespace uses your Personal Information here: https://www.squarespace.com/privacy. We also use Google Analytics to help us understand how our customers use our website.  You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy.  

Log Files

Claudia Wiebe SoulArt follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Claudia Wiebe SoulArt uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Advertising Partners Privacy Policies

Claudia Wiebe SoulArt may utilize advertising partners as a part of our ongoing business.  If that is done, we will provide a list of advertising partners here, from where you can contact them about their respective privacy policies.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Claudia Wiebe SoulArt, which are sent directly to a user’s browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Claudia Wiebe SoulArt has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

The Privacy Policy of Claudia Wiebe SoulArt does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

• Request that a business delete any personal data about the consumer that a business has collected.

• Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

• If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

European data protection law requires that information about European residents transferred outside the European Union (EU) must be safeguarded to the same standards as if the data was in Europe. As I am originally from an EU country (Germany), and currently operate in the EU, I am wholly aware of these requirements and have ensured these standards are fulfilled within my data protection and privacy practices.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

We would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

• If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact me.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Claudia Wiebe SoulArt is not intended for individuals under the age of 18, and we do not knowingly collect any Personal Information from children. If you think that your child provided personal information on our website, we strongly encourage you to contact us immediately and we will make our best efforts to promptly remove such information from our records.

Data Retention

When you provide your personal information to be added to the VIP List, we will retain this information unless and until you ask us to delete it.

When you provide your personal information to place an order through the website, we will maintain your Order Information for our records unless and until you ask us to delete it.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time, to reflect changes to our business practices, or for other operational, legal, or regulatory reasons. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. All changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions, concerns, or suggestions about our Privacy Policy, please do not hesitate to contact me.